The job's done.
Getting paid shouldn't be the fight.
Run your trades business from your phone.
Field-Service CRM · Scheduling · Estimates · Invoicing · Follow-ups
Estimates go cold, invoices sit unsent, follow-ups never happen — and that's money you already earned. TradesBackbone keeps customers, scheduling, estimates, invoicing, and automated follow-ups in one place, with an AI Brain that runs the back office with you. Everything a 1–5 person trades business needs. Nothing it doesn't.
From $49/mo with the AI Brain (or $29/mo without). No contracts. Cancel anytime.
Your day at a glance — today's jobs, estimates waiting on approval, and what's overdue.
The work is the easy part. Staying on top of it isn't.
A notebook on the dash and a thread of texts is how a $1,800 estimate goes cold and an invoice sits unsent for three weeks. TradesBackbone puts every customer, job, estimate, and invoice in one place — and sends the follow-ups for you — so nothing that pays you slips through the cracks.
Not another platform you'll never fully use
It sits between a paper notebook and a $300/mo enterprise system — built for a 1–5 person crew, not an IT department.
What TradesBackbone isn't
- No per-tech seat pricing that grows with your crew
- No week-long onboarding or implementation fees
- No dispatch board or features you'll never turn on
- Not a $300-a-month system you have to grow into
What TradesBackbone is
- Customers, jobs, estimates, and invoices in one place
- Set up in 15 minutes — if you can text, you can run it
- One flat monthly price, no contracts, cancel anytime
- An AI Brain that does the back-office busywork with you
Turn an approved estimate into an invoice in one tap.
Build the estimate on-site with labor and materials. Text the link; the customer taps Approve. The approval is time-stamped, and the approved estimate becomes an invoice — no re-typing line items.
- Separate labor and materials, with subtotals
- One-tap customer approval by text or email — no app for them
- Approved estimate → invoice with a card-payment link
A back office that thinks, not just stores.
The Brain runs on your own TradesBackbone data out of the box. Ask it plain-English questions, have it draft follow-ups and estimates, and — if you already run other systems — unify them and surface the conflicts no single system can see. It's baked into each plan and metered by AI actions; turn it off anytime to drop $20/mo.
- Ask about your jobs, customers, and invoices in plain English
- Drafts follow-ups and estimates so you don't start from scratch
- Metered by AI actions — you only pay for the smarts you use
It runs from the jobsite, not a desk
Everything works from your phone — add a customer, build an estimate, send an invoice, snap before/after photos, all from the truck.
Your day, in your pocket
Today's jobs, what's pending, and one-tap actions to add work.
Estimate on-site, sent before you leave
Line-item labor and materials, then text it for a one-tap approval.
How it works
Three steps. Fifteen-minute setup. Done.
Add the customer and the job
Name, phone, address, what you're doing — in under 30 seconds, right from the jobsite.
Send the estimate, they approve by text
Build it on-site, text the link, they tap Approve. Turn the approved estimate straight into an invoice.
Get paid — follow-ups send themselves
Card payment link in the invoice. Thank-you texts, review asks, and overdue reminders go out automatically.
Everything you need. Nothing you don't.
Between a notebook and a $300/mo platform. Set up in 15 minutes.
Who it's for
The owner-operator and small crew doing the work themselves.
Plumbing · HVAC · electrical
Break-fix and install crews juggling a day of calls — schedule the work, estimate on-site, invoice before you leave the driveway.
Pest · lawn · recurring routes
Pick your trade and the app relabels itself — 'Services' and 'Accounts', recurring programs up top, so it reads like your business.
Handyman · cleaning · home services
One owner and a helper or two. Everything you need to look organized to customers, nothing you'll never touch.
Built for 1–5 person shops — not enterprise fleets with dispatch centers and per-tech seat counts.
Simple pricing. No surprises.
The AI Brain is included by default — remove it anytime to save $20/mo. No annual contracts. No per-tech pricing. No implementation fees.
One invoice you would've forgotten pays for months of TradesBackbone.
Why trades businesses trust TradesBackbone
No fake reviews, no invented stats — just how the product actually works.
Runs from your phone
Add a customer, build an estimate, send an invoice, snap before/after photos — all from the jobsite. No desktop required.
You stay the business of record
TradesBackbone organizes your work and reaches your customers. You do the jobs, set your prices, and own the customer relationship — we're just the tool.
Your card never touches our servers
Subscription billing and customer card payments run entirely through Stripe's infrastructure — full card numbers never pass through TradesBackbone.
Automatic follow-ups, on your terms
Thank-you texts, review requests, estimate follow-ups, and overdue-invoice reminders send on a schedule you control, with STOP opt-out built in.
Photos stay with the job
Before/after photos upload straight from your phone and attach to the job, so the record is there when a customer or insurer asks.
No contracts, cancel anytime
Monthly pricing, no per-tech fees, no implementation cost. Cancel from your settings whenever you want.
Frequently asked questions
Straight answers about how TradesBackbone runs your trades business.
Is this another ServiceTitan or Jobber?+
No. Those are built for bigger shops with dispatch boards, per-tech seats, and week-long onboarding. TradesBackbone is for a 1-5 person crew: customers, scheduling, estimates, invoicing, and automated follow-ups in one place, set up in about 15 minutes. It sits between a paper notebook and a $300/mo enterprise platform — not something you have to grow into.
Do I have to use the AI?+
No. The AI Brain is included by default and baked into each plan's price, but it's fully opt-out — turn it off in Billing and your price drops $20/mo. Nothing about your customers, jobs, estimates, or invoices depends on the AI being on. When it's on, it runs on your own data and is metered by AI actions, so you only pay for the smarts you use.
Will the AI text my customers or change my numbers on its own?+
No. The AI drafts things for you — follow-ups, estimate wording, answers about your business — but you send messages and set your own prices. Automated follow-ups only go out on the schedule you configure, every text carries a STOP opt-out, and estimate and invoice totals are calculated from the line items you enter. You stay in control of what leaves your account.
What does TradesBackbone actually do?+
It's the back office for a 1-5 person trades business: customer contacts, job scheduling, estimates, invoicing with card payments, automated customer follow-ups by text and email, and photo documentation. It sits between a paper notebook and an expensive enterprise field-service platform.
Do you send texts and emails to my customers?+
Yes — on your behalf and at your direction. You configure follow-ups (thank-you and review-request texts after a job, estimate follow-ups, overdue-invoice reminders) and TradesBackbone sends them by SMS via Twilio and email via Brevo. You are the sender, so you're responsible for having permission to contact each customer.
What about consent and the TCPA?+
Because you're the sender, you must have the consent the law requires before texting a customer — including TCPA prior express consent where it applies. Every outbound text includes "Reply STOP to opt out," and once a customer opts out we automatically suppress further automated texts to them. Keeping your own consent records is part of using the tool responsibly.
Can I use it to ask customers for reviews?+
Yes, review requests are a built-in follow-up. You're responsible for following each review platform's policies (Google, Yelp, Facebook, etc.) and FTC rules on reviews — no fake, incentivized, gated, or deceptive review tactics. The tool sends the ask; honest reviews are on you.
How do payments work?+
Card payments — both your monthly subscription and any invoices you collect from your own customers — are processed by Stripe. We never store full card numbers. Money your customers pay flows through Stripe under its terms; we're not a party to those transactions.
Where are my job photos stored?+
Photos you upload attach to the relevant job and are stored with our file-storage provider (Supabase Storage when configured, otherwise on the app's own server). They may show property and sometimes people, so make sure you have the right to capture and store them. We don't sell your photos or use them for advertising.
Is this financial, tax, or legal advice?+
No. Estimates, invoices, totals, and tax-rate fields are calculations based on what you enter, provided for convenience. TradesBackbone is a software tool, not an accountant, attorney, or insurer. Verify your own figures, pricing, taxes, licensing, and compliance, and consult a qualified professional when it matters.
Who owns the customer data I enter?+
You do. You're the controller of your customers' information and we process it on your behalf to run the Service. We don't sell your data or your customers' data. If one of your customers asks us about their data, we route them back to you.
How does billing and the free trial work?+
Start with a free trial; if you don't cancel before it ends, your plan converts to a recurring monthly subscription and your card is charged the plan fee. You can cancel anytime from settings — cancellation stops future charges at the end of the period you've paid for. Fees for the current period aren't refunded.
Can my crew use it too?+
Yes, on plans that include multiple users. You invite team members and are responsible for their activity under your account. Role-based access keeps the right people on the right views.
Is my data secure?+
We use encryption in transit, hashed passwords, access controls, and reputable infrastructure and payment providers. No system is perfectly secure, so keep your login confidential and be careful who you invite. Billing runs through Stripe, so card details never touch our servers.
What happens to my data if I cancel?+
You keep access through the end of your paid period. Export anything you want to keep before you leave. After your account closes we delete or anonymize your business data within a reasonable period, except records we're required to retain by law.
Still have questions?
Start your free trialStop losing jobs to disorganization.
Trade your notebook and scattered texts for one place that runs the back office for you.
Start Your Free Trial